Shipping policy

Shipping Policy

At Makeup Basket by Zakia, we aim to deliver your orders quickly and safely.

Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

• Delivery usually takes 3–7 business days depending on your location.
• Remote areas may require extra delivery time.

Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping may be available on selected orders or promotions.

Order Tracking

• Customers will receive tracking details once the order is shipped.

Delivery Issues

• Please ensure your shipping address and contact information are correct.
• Makeup Basket by Zakia is not responsible for delays caused by courier services or incorrect addresses.

Damaged or Missing Items

• If you receive a damaged or incorrect product, contact us within 24 hours of delivery with clear pictures for assistance.

Thank you for shopping with Makeup Basket by Zakia!